License / Permit / Service Description
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Professional CFO / CCC document review and coordination services for property owners, tenants, developers and businesses within the MBSA area. We assist with reviewing the building’s available documents, identifying the relevant CFO or CCC process, coordinating supporting information, liaising with the property owner or developer, and following up with MBSA, the appointed PSP or other relevant parties where applicable. Our service is suitable for owners and occupiers of houses, shoplots, offices, factories, warehouses, commercial buildings and other properties that require assistance with CFO / CCC status, supporting documents or related compliance matters. We also assist clients to identify outstanding documents or issues that may require attention before the relevant process can proceed. Where technical assessment, plan submission, certification or remedial work is required, the work must be handled by the appropriate qualified parties. Final outcomes remain subject to the relevant authority and professional requirements.
Related Departments / Regulatory Bodies
- Majlis Bandaraya Shah Alam (MBSA)
- MBSA Building Department
- MBSA One Stop Centre (OSC), where applicable
- MBSA Licensing Department, where applicable
- Principal Submitting Person (PSP) or appointed consultant
- Professional architect, engineer or registered building draughtsperson, where applicable
- Property owner, landlord or developer
- Fire and Rescue Department of Malaysia (BOMBA), where applicable
- Relevant technical agencies and utility providers, where applicable
License Name ( Bahasa Malayu )
- Perakuan Siap dan Pematuhan — Certificate of Completion and Compliance (CCC)
Application Scenarios & Business Necessity
- Property owner or tenant needs to identify whether the building has a CFO or CCC.
- Company is asked to provide a copy of CFO / CCC for a business or factory licence application.
- Owner requires assistance to check the status of an outstanding CFO application.
- Developer or owner requires document coordination with the appointed PSP for the CCC process.
- Tenant needs to obtain the relevant building document from the landlord or developer.
- Company is preparing documents for renovation, business operations, financing or a property transaction.
- Existing building documents are incomplete, unavailable or require verification.
- The building has outstanding technical requirements or documents that need to be reviewed.
- Property owner needs assistance coordinating with MBSA, consultants or technical agencies.
- Business requires guidance on the next steps when the building status or certification is unclear.
Important Rules & Compliance Standards
- The applicable CFO or CCC process depends on the building’s approval history and relevant legal requirements.
- A CCC must be issued by the eligible PSP responsible for the project after the applicable requirements are met.
- MBSA’s role in CCC matters includes receiving the deposited certificate and carrying out its statutory functions; it does not issue the CCC.
- CFO matters are handled through the applicable local authority process for eligible cases.
- The building must comply with approved plans and applicable technical and safety requirements.
- Relevant plans, inspection records, technical clearances and supporting documents may be required, depending on the case.
- Unapproved alterations or differences between the actual building and approved plans may require further review or rectification.
- A CFO / CCC does not replace a business licence, renovation approval or other permits required for the intended activity.
- Where a copy is requested, availability and the method of obtaining it depend on the records held by the relevant party and its procedures.
- Professional consultancy, technical drawings, inspections, remedial works, government fees and third-party charges are excluded unless stated in the quotation.
- The service does not guarantee issuance of a CFO / CCC, availability of a copy or approval of any related application.
Compound & Legal Penalties
- Notice, inspection or enforcement action where a building is occupied or used without the required certification or approval.
- Requirement to submit documents, obtain professional assessment or rectify non-compliant works.
- Compound, fine, prosecution or other action under applicable law, depending on the offence and circumstances.
- Delay or rejection of a related business licence, renovation or property application.
- Additional costs for technical review, professional services and rectification works.
- Possible action against the owner, occupier or other responsible parties, where applicable.
Frequently Asked Question
CFO, also known as CF, is the Certificate of Fitness for Occupation. It relates to the earlier system for certifying a building’s fitness for occupation.
CCC stands for Certificate of Completion and Compliance. It is issued by the eligible PSP after the applicable completion and compliance requirements are met.
No. The CCC is issued by the eligible PSP. MBSA receives the deposited certificate and carries out its relevant statutory functions.
The building’s approval history and available records need to be reviewed. The owner, developer, PSP or MBSA may be able to assist, depending on the case.
We can assist with checking the available information and coordinating with the relevant parties. Availability of a copy depends on the records and procedures of the party holding it.
No. CFO / CCC relates to the building, while a business licence relates to the business activity and premises. Separate approvals may be required.
Documents may include the property address, ownership or tenancy details, available approved plans, previous approval letters, developer or consultant details, and any existing CFO / CCC records.
The matter may require review by a qualified consultant and MBSA. Further submissions or rectification may be necessary before the relevant process can proceed.
The timeline depends on the type of request, availability of records, outstanding technical matters, consultant involvement and responses from the relevant parties.
No. Only the eligible PSP can issue the CCC. Conzlab provides administrative and coordination support within the agreed scope of service.s.
Penny Lim , Legal Consulting
Ms. Penny is responsible for identifying possible legal issues and implementing solutions in the areas of government regulation, customer protection, and fair employment. Legal Counsel. Ms. Penny can advise on legal issues such as government and business permits, review legal documents before signing them, and complete legal research as needed by the company
















































