Conzlab Berhad (202301040401) · 线上服务全马企业加入我们联系我们登入EN中文

运营管理助理

Johor Bahru, 马来西亚
Operations · Client Coordination · Permanent
JOB CODE · CZB-OPS-P01

Job Overview

This is the best entry point into Conzlab operations. As Operation Management Assistant you support our project managers and consultants in turning client requests into completed licensing and compliance projects: collecting documents, preparing submissions, updating the ERP and following up with clients and agencies.

You learn how Malaysian business licensing really works, how a professional-services firm runs on one system, and how to communicate with clients confidently. Strong performers grow into Project Manager or Consultant roles.

Job codeCZB-OPS-P01
DepartmentOperations
TypePermanent, full-time
LocationJohor Bahru HQ (Permas Jaya)
Reports toOperations Manager
SalaryCommensurate with experience

Skills & Tools

Life at Conzlab

How we work

Real cases from week one

More than 1,000 Malaysian SMEs have trusted Conzlab. You work on live licence, compliance and ERP cases, not practice exercises.

One system, full transparency

Projects, documents, approvals and daily reports all live in Conzlab ERP. Everyone sees progress and nothing gets lost in chats.

AI by default

Every team member uses AI assistants daily for drafting, research and checking. Good use of AI and our systems is recognised and rewarded.

A mentor, every day

You report to a named supervisor, send a short daily report and get feedback the same day. Progress is visible, so growth is fast.

Listed-company standards

Conzlab Berhad is a public company building towards listing. We run governance, confidentiality and compliance the way we advise our clients to.

Accountable and kind

We say what we will do, then do it. Mistakes are fixed openly, clients are treated with care and colleagues back each other up.

HonestReliableKeep learningOwn the resultServe with care
The role

What you will do

  • Collect, check and organise client documents for licence and compliance submissions
  • Create and update projects, tasks and activities in Conzlab ERP so nothing is left without a next step
  • Follow up with clients and government agencies on outstanding items and application status
  • Draft clear client updates for the project manager to send
  • Prepare quotations, sales orders and expense records following company procedure
  • Schedule site visits, inspections and meetings for the team
  • Keep CRM and project records accurate and complete
  • Support the team with research on new licence requirements
Requirements

Must have

  • Diploma or degree in business, administration or a related field; fresh graduates welcome
  • Good written and spoken English and Bahasa Malaysia
  • Organised and careful with documents and deadlines
  • Comfortable learning a new software system quickly
  • Positive attitude towards client service and follow-up
Bonus points

加分项

  • Mandarin
  • Internship or work experience in a service, legal or government-facing role
  • Familiarity with any CRM or ERP
  • Basic knowledge of SSM, local council or Bomba requirements
Character

Who you are

  • Reliable: you reply fast, report daily and finish what you start
  • Detail-focused, because approvals depend on complete files
  • Helpful and patient with clients who do not know the process
  • Honest about what is done and what is not
  • Eager to learn and happy to use AI tools to work smarter
  • Calm when several things are due at once
Hiring process

How we hire

Apply onlineSend your CV and a few lines on why Conzlab. No cover-letter essay needed.
Initial qualificationA short WhatsApp or phone chat. For some roles, a small practical task to see how you think.
InterviewMeet your future team lead (and management for senior roles) at our Johor Bahru office or online.
Offer & onboardingContract, ERP account and a named mentor on day one. Your first-week plan is ready before you arrive.

We review every application. Shortlisted candidates are contacted by WhatsApp or email. Personal data is handled under Malaysia's Personal Data Protection Act 2010 and used only for recruitment.

在康资集团, 您将获得真实项目经验、专业指导以及成长机会。

Jeffrey EhJeffrey EhDirector & CEO, Conzlab Berhad
Ready?

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Tell us who you are and what you want to learn. We read every application.

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