License / Permit / Service Description

• Professional MBSP CFO/CCC documentation review and building compliance coordination services for properties and businesses in Seberang Perai, Penang. We assist with reviewing building approval status, identifying existing CFO or CCC records, preparing company and property documents, coordinating application or enquiry letters, providing submission support, and following up with MBSP where applicable. Our service is suitable for property owners, developers, factories, warehouses, commercial premises, restaurants, offices, hotels, retail outlets, logistics facilities, industrial buildings, and businesses requiring CFO/CCC documentation for licensing, tenancy, property transactions, renovations, or regulatory compliance. We also provide administrative coordination with appointed architects, engineers, Principal Submitting Persons (PSP), and other technical professionals where building plan assessment, outstanding technical matters, or CCC-related certification is required. Certificate issuance, technical approval, and acceptance remain subject to the authorised PSP and applicable regulatory requirements.

Related Departments / Regulatory Bodies ​

• Majlis Bandaraya Seberang Perai (MBSP) / Seberang Perai City Council
• MBSP Building Department (Jabatan Bangunan)
• MBSP One Stop Centre (OSC)
• OSC 3.0 Plus Online System
• MBSP Town Planning Department, where applicable
• MBSP Engineering Department, where applicable
• Ministry of Housing and Local Government (KPKT)
• Local Government Department (JKT)
• Board of Architects Malaysia (LAM)
• Board of Engineers Malaysia (BEM)
• Principal Submitting Person (PSP) / Appointed Qualified Professional
• Fire and Rescue Department of Malaysia (BOMBA), where applicable
• Relevant utility providers and technical agencies, where applicable
• Property owner, developer, contractor, or authorised building representative
  

License Name ( Bahasa Malayu )

• Perkhidmatan Semakan CFO/CCC Majlis Bandaraya Seberang Perai
  

Application Scenarios & Business Necessity

• A property owner requires an existing CFO or CCC document for a commercial, residential, or industrial building within MBSP's jurisdiction.
• A company intends to apply for an MBSP Business License and is requested to provide building occupation or completion compliance documentation.
• A factory or warehouse operator needs to verify the approved building status before commencing operations.
• A logistics company rents an existing industrial or warehouse building and requires confirmation of its CFO or CCC records.
• A business rents a shoplot, restaurant, office, or commercial premises and needs to verify the building's approved occupation status.
• A property owner has lost the original CFO or CCC and requires assistance with historical record verification or document retrieval.
• A developer has completed a construction project and requires coordination with the appointed PSP for CCC issuance and deposition through the applicable OSC system.
• A building owner intends to renovate, extend, or change the approved use of a property and needs to review existing building approvals.
• A company discovers that its premises do not have accessible CFO or CCC records and requires clarification from MBSP or the relevant professionals.
• A property buyer, tenant, financial institution, or legal representative requests CFO/CCC documentation for property transactions or due diligence.
• A building has outstanding technical conditions, incomplete Form G certifications, or unresolved approval matters that may affect CCC issuance.
• A business requires coordination between MBSP, BOMBA, architects, engineers, and other technical agencies for building compliance matters.
• A property owner needs clarification on whether an existing CFO remains applicable or whether a new building approval or CCC process is required.

Important Rules & Compliance Standards

• CFO and CCC are building occupation and completion compliance documents, not ordinary business licences.
• The property must be located within MBSP's administrative jurisdiction for MBSP-related building record enquiries and regulatory coordination.
• The building must comply with the Street, Drainage and Building Act 1974 (Act 133), applicable Uniform Building By-Laws, approved building plans, and relevant technical requirements.
• A historical CFO issued lawfully under the former certification system is not automatically invalid merely because the CCC system was introduced.
• CCC must be issued by an eligible Principal Submitting Person (PSP) in accordance with applicable statutory and professional requirements.
• MBSP does not issue CCC on behalf of the PSP, although it retains building control and enforcement functions.
• MBSP requires the PSP to submit commencement of work notifications (Form B) and deposit CCC documentation through the OSC 3.0 Plus Online System under its published procedure effective from 1 December 2023.
• The building must comply with approved plans and relevant technical conditions before the appropriate completion certification can be issued.
• Applicable Form G certifications and prescribed completion documents must be properly completed and certified by the responsible parties.
• Technical conditions involving structural safety, fire safety, access, sanitation, drainage, roads, utilities, and other building requirements must be satisfied.
• MBSP's published CCC checklist identifies relevant documents such as approved building plan letters, site plans, authenticated CCC documents, and completed building photographs.
• Applicants requesting existing CFO/CCC records must provide accurate property identification, ownership or authorisation documents, and supporting information where required.
• The availability of historical building records and copies depends on MBSP's records, access procedures, and administrative requirements.
• An existing CFO or CCC does not automatically authorise subsequent extensions, renovations, structural alterations, or changes in building use.
• Additional planning permission, building plan approvals, or technical clearances may be required for alterations or changes of use.
• Building owners must comply with applicable statutory requirements before occupying or permitting occupation of a building.
• Where the original PSP is unavailable, any replacement or professional arrangement must comply with the applicable statutory and professional procedures.
• Technical inspections, professional certifications, engineering reports, and statutory declarations must be undertaken by appropriately qualified or authorised persons.
• Applicants must provide genuine, accurate, complete, and up-to-date documents for verification or submission.
• A consultant cannot independently issue, certify, backdate, or guarantee a CFO or CCC.
• Application submission does not guarantee retrieval of historical records, issuance of CCC, approval of building alterations, or acceptance by another licensing authority.
  

Compound & Legal Penalties

• Rejection, delay, or inability to proceed with related business licensing, property transactions, or regulatory applications due to missing or incomplete CFO/CCC documentation.
• Requirement to provide additional building plans, ownership records, technical reports, professional certifications, or supporting documents.
• Delays caused by incomplete building approval records, outstanding technical conditions, or discrepancies between approved plans and actual construction.
• Enforcement action for occupying or permitting occupation of a building contrary to applicable statutory requirements.
• Possible statutory fines, prosecution, or other legal consequences for relevant offences under the Street, Drainage and Building Act 1974 and applicable building by-laws.
• Notices requiring rectification, alteration, removal of unauthorised works, or other corrective action where building requirements have been breached.
• Separate enforcement action for unauthorised extensions, structural alterations, or changes of building use without the necessary approvals.
• Professional disciplinary or legal consequences where an authorised professional improperly certifies building completion or compliance.
• Potential liability for false declarations, forged certificates, misleading building documents, or unauthorised representations.
• Restrictions on building occupation or use where the applicable legal and safety requirements have not been satisfied.
• Additional costs for technical inspections, remedial works, professional services, and resubmission of documentation.
• Potential financial losses, project delays, business interruption, or liability involving property owners, developers, contractors, and responsible professionals.

Frequently Asked Question